FAQ | PlanetPlay Help Center
Need assistance with PlanetPlay? Visit our Support Center for FAQs, contact information, and guidance on how to support environmental initiatives through gaming.
What is PlanetPlay?
How does PlanetPlay work?
- In-Game Purchases: Play your favourite games like Darts Club, Avakin Life, and Hunt Royale and buy special green items in-game that support environmental causes. Thanks to you, PlanetPlay will receive the donation from our game studio partners!
- PlanetPlay Marketplace: Browse our marketplace for top-rated games and unique items. Every purchase you make will donate to our green projects that help the planet. You can see the donation amount and their impact made directly on the individual item pages.
Why should I use PlanetPlay?
How does PlanetPlay contribute to environmental action and nature protection?
What kind of projects does PlanetPlay support?
How can I track the impact of my contributions?
You can track the impact of your contributions through updates on our website and within your own profile once you log in to PlanetPlay. We provide regular reports on the projects funded and the progress made on our impact page: https://planetplay.com/green-projects
Why WithOneSeed?
Timor-Leste is located in a tropical region with distinct wet and dry seasons, offering ideal conditions for the growth of fast-growing tree species—particularly during the wet season. Its mountainous terrain creates microclimates and diverse ecological niches, supporting a variety of forest types, including montane and lowland tropical forests.
The island forms part of the Wallacea biogeographical region, renowned for its unique mix of Asian and Australasian species. This makes reforestation efforts in Timor-Leste not only critical for climate impact, but also for biodiversity conservation. These environmental conditions make the region a strategically important carbon sink in the global fight against climate change.
However, deforestation in Timor-Leste remains a serious issue. During the 24-year Indonesian occupation (1975–1999), woodlands were intentionally devastated: large areas were burned to deprive resistance fighters of cover, chemical defoliants were deployed, and unsustainable commercial logging - often backed by military interests - exploited the forests without regard for local communities or environmental impact.
We have chosen to support reforestation efforts in Timor-Leste in partnership with WithOneSeed for several key reasons:
- High Impact – As outlined above, reforestation in this region not only helps restore degraded forests but also contributes to rehabilitating habitats for endangered species and rebuilding biodiversity.
- Trusted Local Partner – WithOneSeed is a leading local NGO with a proven track record in reforestation. It is Gold Standard certified and scored highly in our due diligence process, demonstrating transparency, credibility, and effectiveness.
- Technology-Driven Monitoring – Each tree planted is assigned a unique RFID tag, allowing for real-time monitoring of tree health and survival rates. This ensures accountability, traceability, and high-impact delivery.
How can I get involved with the PlanetPlay community?
How can I provide feedback or suggest improvements for PlanetPlay?
We value your feedback! You can provide suggestions and feedback through our website’s contact form or chat with us on our discord channel, please also feel free to contact us via email help@planetplay.com. Your input helps us improve and expand our impact.
Can I recommend new games or studios for PlanetPlay to partner with?
How can I support PlanetPlay beyond gameplay and purchases?
Who can I contact for more information or assistance?
If you have any questions or need assistance, please reach out to our support team via the contact form on our website, or email help@planetplay.com. We’re here to help!